Privacy Policy
Last updated: 15 January 2026
At Credastoravio (hereinafter, "the Platform"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store and protect the information you provide when using our website credastoravio.com.
1. Data controller
The data controller is Credastoravio S.L., with Tax ID (CIF) B-87654321, registered office at Calle de la Sostenibilidad, 47, 3rd floor, 28013 Madrid, Spain. You can contact us at info@credastoravio.com or by telephone at +34 910 123 456.
2. Personal data we collect
We collect exclusively the data you voluntarily provide through our contact and subscription forms: full name, email address and the content of your message. We do not collect sensitive data or financial information of any kind. In addition, our website may automatically collect technical information, such as your IP address, browser type, operating system, pages visited and duration of visit, solely for analytical and service improvement purposes.
3. Purpose of processing
We use your personal data for the following purposes: (a) to respond to your enquiries and requests for information; (b) to send you our weekly Eco newsletter if you have given your express consent; (c) to improve the quality and content of our website; (d) to comply with applicable legal obligations. We do not use your data for advertising purposes nor share it with third parties for commercial purposes.
4. Legal basis for processing
The processing of your data is based on: (a) your express consent, granted by completing our forms or accepting cookies; (b) our legitimate interest in improving our information services; (c) compliance with legal obligations under the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spain's Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).
5. Data retention
We will retain your personal data for the time necessary to fulfil the purposes described and, in any case, for the periods established by law. Newsletter subscription data will be retained until you request to unsubscribe. Contact data will be retained for a maximum of two years from the last communication.
6. Data subject rights
In accordance with the GDPR and the LOPDGDD, you have the right to: (a) access your personal data; (b) request the rectification of inaccurate data; (c) request the deletion of your data; (d) object to processing; (e) request the restriction of processing; (f) data portability. You may exercise these rights by sending an email to info@credastoravio.com, stating your full name and the right you wish to exercise. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. Security measures
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include the encryption of communications using the HTTPS protocol, restricted access to data and periodic review of our security systems.
8. Cookies
Our website uses cookies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
9. Changes to this policy
We reserve the right to update this Privacy Policy at any time. The date of the last modification is indicated at the beginning of this document. We recommend that you review it periodically to stay informed of any changes.
10. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at: Credastoravio S.L., Calle de la Sostenibilidad, 47, 3rd floor, 28013 Madrid, Spain. Email: info@credastoravio.com. Telephone: +34 910 123 456.